Shipping & Returns
Shipping Rules
Each new order will be shipped in the timeliest manner possible. In-stock items will ship from our warehouse within 1-4 business days of your order being placed. Once your order leaves our warehouse, it should arrive in 2-5 business days depending on your selected shipping preferences.
Special orders lead-time is 10-12 Weeks. Bulk orders may be eligible for FREE shipping. Call our office at 571-287-8001 for more information.
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Return Policy
Step 1
To verify if your items are eligible for return / replacement, please call our office at 571-287-8001 or email us at info@magnoliacabinets.com
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You will be required to provide:
• The reason for your return / replacement
• The item numbers
• The sales order number
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Step 2
Once your return / replacement is approved, you will receive a copy of RMA (Return Material Authorization).
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Most replacement items will be shipped within 1 business day along with a prepaid shipping label for the return of damaged/incorrect items.
Step 3
Please return the original or damaged/incorrect items along with the copy of RMA to our warehouse address within 14 days of your return / replacement claim date:
22712 Commerce Center Court
Suite 160
Sterling, VA 20166
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Once we receive and inspect the returned items, we will post the credit on your account less any applicable charges.
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Special orders or items that have been installed or modified in any way are not eligible for returns.
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